​Upcoming Trainings 

Mediation and Conflict Management Training
*32 HOUR VIRTUAL TRAINING 
​Fall 2023
Oct. 30th & 31st, 2023                        8:00 am - 4:30 pm
Nov. 6th, 2023                                     8:00 am - 4:30 pm
Nov. 7th, 2023                                     8:00 am - 12:00 pm
Click Here to Download Brochure
​
​Click Here to sign up online!​
​(515) 331-8081
​or email kathy@iowamediationservice.com ​

Advanced Mediation Concepts Training 
​*8 HOUR VIRTUAL TRAINING
Fall 2023
November 14th, 2023                            8:30 am - 4:30 pm
Click Here to Download Brochure
​
​Click Here to sign up online!
​(515) 331-8081
​or email kathy@iowamediationservice.com 


​Mediation and Conflict Management Training
*32 HOUR VIRTUAL TRAINING 
Spring 2024
April 1, 2, 8, 2024                                  8:00 am - 4:30 pm
April 9, 2024                                          8:00 am - 12:00 pm
Click Here to Download Brochure
​
​Click Here to sign up online!​
​(515) 331-8081
​or email kathy@iowamediationservice.com ​
​
​Advanced Mediation Concepts Training 
​*8 HOUR VIRTUAL TRAINING
Spring 2024
April 24, 2024                                         8:30 am - 4:30 pm
Click Here to Download Brochure
​
​Click Here to sign up online!
​(515) 331-8081
​or email kathy@iowamediationservice.com 

​Reflective Assessments

The expert coaches at IMS assist businesses and organizations in identifying and optimizing their capabilities through comprehensive and insightful evaluations and training sessions.  Our methodologies in training, facilitation, strategic planning, and assessment are designed with precision and thoughtfulness.  We cultivate an environment that encourages empowerment and responsibility, supporting constructive growth in even the most demanding situations, thus guiding the journey towards triumphant results.

People Perspectives

Common challenges in organizations and businesses often originate from human outlooks and interpersonal relationships.
Our seasoned experts excel in navigating intricate disputes and proficiently uncovering innovative solutions to promote positive results.  We foster a mutual understanding among participants, helping them to become aware of their own perspectives and learn to value those of others.  This cooperative environment empowers them to collectively confront and surmount complex scenarios.​

​Training Style

Utilizing a facilitative strategy involves leveraging tactical questioning, attentive listening, and perceptive observations to discern emotions, realities, and conduct.  We encourage a sense of responsibility within participants for their own solutions, promoting mutual understanding, teamwork, highlighting their abilities, and encouraging the application of new skills.  Our instruction method is extremely engaging and inclusive, where educators impart their knowledge and learners benefit from prompt guidance and constructive critiques.

​Training Topics

Each training session we conduct is tailored to meet the distinct goals and requirements identified.  We have delivered training on a wide array of topics, including Conflict Management, De-escalation of Challenging Situations, Understanding Intent and Impact, Maintaining Neutrality During Crises, Promoting Civility in the Workplace, Prevention and Management of Burnout, Stress Management and Self-Care, Understanding Internal and External Boundaries in Service Work, Assessing Communication Styles, Dealing with Difficult Behaviors, and Formulating Strategies for Working with Competitive Parties.  Our seasoned team leverages their extensive experience to design training programs that cater to the unique needs of various organizations and businesses.