Education
Mediation and Conflict Management Training
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Acquiring mediation skills empowers individuals to guide parties through the process of understanding, negotiation, and development of possible solutions, pinpointing the changes needed to advance towards mutually beneficial results. The training is ideally suited for individuals interested in mastering the fundamentals of mediation for formal practice, as well as those aiming to enhance their professional or personal conflict resolution skills.
This instructional session is tailored to convey the mediation procedure as applied by Iowa Mediation Service (IMS). Attendees will gain insight into the field of conflict management and acquire effective skills and strategies to cultivate their unique mediation style. This course provides 32.0 hours of basic mediation training. |
The education program includes lectures, video presentations, structured exercises, role-playing, virtual learning, and self-study activities. The course outline includes:
- Overview and introduction to conflict management, negotiation, and mediation;
- Conflict management styles, skills, strategies and techniques;
- How to structure the process and control mediator bias;
- Negotiation and settlement strategies and how to analyze the situation;
- The use of experts and advocates in mediation;
- Ethical guidelines;
- Handling impasse and power disparities;
- Decision making;
- Agreement writing; and
- Online mediation skills.
Advanced Mediation Concepts Training
This course aims to enhance the mediation skills of those who have already undergone basic mediation training. It's designed to extend participants' capabilities beyond foundational mediation techniques. Drawing from their vast experience, the instructors will guide learners through the exploration of complex cases, illustrating the range of possibilities that they hold.
This course provides 8.0 hours of advanced mediation skills training.
The training program includes lectures, video presentations, structured exercises, virtual learning and self-study activities. The course outline includes:
This course aims to enhance the mediation skills of those who have already undergone basic mediation training. It's designed to extend participants' capabilities beyond foundational mediation techniques. Drawing from their vast experience, the instructors will guide learners through the exploration of complex cases, illustrating the range of possibilities that they hold.
This course provides 8.0 hours of advanced mediation skills training.
The training program includes lectures, video presentations, structured exercises, virtual learning and self-study activities. The course outline includes:
- The philosophy of mediation and the spectrum of approaches;
- Handling power disparities and strategies for working with competitive parties;
- Implementing advanced mediation techniques;
- Communication across culture and understanding implicit bias;
- The effective use of questions in mediation; and
- Ethical considerations and best practices.
Organizational Training
IMS personalizes trainings to businesses and organizations. Each training is individualized to meet identified goals and needs. Our staff can draw upon their vast experience to create beginning and advanced training that meets the unique needs on subjects such as:
Our training offerings span a diverse spectrum, from succinct one-hour presentations to comprehensive multi-day programs. To explore how IMS can support and enhance your learning opportunities, we encourage you to reach out to our dedicated team.
IMS personalizes trainings to businesses and organizations. Each training is individualized to meet identified goals and needs. Our staff can draw upon their vast experience to create beginning and advanced training that meets the unique needs on subjects such as:
- Conflict management;
- Communication and communication style assessment;
- De-escalation of challenging situations;
- Intent and impact;
- Preventing and managing burnout;
- Stress management and self-care;
- Establishing internal and external boundaries;
- Dealing with difficult behaviors; and
- Strategies for working with competitive parties.
Our training offerings span a diverse spectrum, from succinct one-hour presentations to comprehensive multi-day programs. To explore how IMS can support and enhance your learning opportunities, we encourage you to reach out to our dedicated team.
Training Testimonials
IMS regularly receives positive feedback from satisfied participants who have attended our training sessions:
Thank you! This was one of the most enjoyable educational experiences I have ever had and I will highly recommend your course to colleagues and others.”
-Iowa Lawyer
Great balance – I really liked the flexibility to go with the teachable moments!”
-Organizational & Professional Development Professional
I have loved the training, I love hearing your stories and learning from your experiences, and you have only made me more sure this is a skill I want to learn and a practice area I want to build!”
-Attorney
