Authored Books by the Executive Director

Conflict Imagery
With a light-hearted touch, Kiley Fleming deconstructs our innate human instinct to communicate through images in Conflict Imagery: Developing a Reflective Framework. Rather than a set of instructions, Fleming offers a discussion in metaphors alongside personal anecdotes to prove her case by example—that finding common ground (and creating shared understanding) relies fundamentally on imagery. Her unique paradigm rooted in reflection, research, and practice is designed to help parties move towards compromise and feel empowered in the process.

Discovering Self-Imagery
Fifty-two short narratives weave lighthearted stories with insightful lessons to help the reader ponder their chosen identity. Using a meaningful and profound approach to understanding how the discovery of self-imagery lends itself to richer life purpose, this book helps enhance the reader’s insights into the concept of self through guided questions found at the end of each weekly reading. Every chapter can stand alone as its own individual tool or can be used as a building block for the other materials. As a self-study, this book provides a guided journaling approach to ponder weekly reflective questions. While as a group-study, it can serve as a point of dialogue for collective discussion. By exploring self-imagery within an individualistic or group setting, readers will walk away with fresh analogies and metaphors to better understand oneself with regards to creating intentional living.
Meet the author

Kiley Fleming
Ed. D., PHR, SHRM-CP
In 2014, Iowa Mediation Service hired Kiley in a consulting capacity where she was then hired in 2015 to serve as the Executive Director. With a Doctorate in Interdisciplinary Leadership from Creighton University, a Master of Science degree in Human Resource Development, and a Bachelor of Arts degree in Psychology, Kiley has the expertise to design impactful conflict management and communication training. She is also well-equipped to conduct conflict resolution and mediation sessions, as she has done for most of her Human Resources and consulting career. Drawing from various Human Resources experiences in finance, academia, medicine, and manufacturing, Kiley has vast competencies in dealing with dispute management and negotiations. She is also a Certified Life Coach, Leadership Academy graduate, and PHR/SHRM-PC professional and focuses on business dynamics and transition planning. As the author of two books, Conflict Imagery: Developing a reflective practice and Discovering Self-Imagery: Weekly reflections to develop a purposeful identity, Kiley can assist organizations and individuals with strategic planning, mission and values implementation, and goals tied to achieving human potential.
Fun Fact: Despite growing up with a severe loathing of exercise and running (ask her school classmates), Kiley embarked on a running journey a handful of years ago and now is a Boston Marathon Qualifier.
Kiley is located at:
1441 29th Street, Suite 120, West Des Moines, IA 50266
kiley@iowamediationservice.com
515-331-8081
