staff
IMS retains credentialed employees to uphold its Core Pillars.
Kiley Fleming Ed. D., PHR, SHRM-CPIn 2014, Iowa Mediation Service hired Kiley in a consulting capacity where she was then hired in 2015 to serve as the Executive Director. With a Doctorate in Interdisciplinary Leadership from Creighton University, a Master of Science degree in Human Resource Development, and a Bachelor of Arts degree in Psychology, Kiley has the expertise to design impactful conflict management and communication training. She is also well-equipped to conduct conflict resolution and mediation sessions, as she has done for most of her Human Resources and consulting career. Drawing from various Human Resources experiences in finance, academia, medicine, and manufacturing, Kiley has vast competencies in dealing with dispute management and negotiations. She is also a Certified Life Coach, Leadership Academy graduate, and PHR/SHRM-PC professional and focuses on business dynamics and transition planning. As the author of two books, Conflict Imagery: Developing a reflective practice and Discovering Self-Imagery: Weekly reflections to develop a purposeful identity, Kiley can assist organizations and individuals with strategic planning, mission and values implementation, and goals tied to achieving human potential.
Fun Fact: Despite growing up with a severe loathing of exercise and running (ask her school classmates), Kiley embarked on a running journey a handful of years ago and now is a Boston Marathon Qualifier. Kiley is located at:
1441 29th Street, Suite 120, West Des Moines, IA 50266 [email protected]; 515-331-8081 |
Justin FieldsAs the Program Manager at Iowa Mediation Service (IMS) Justin will enhance the organization's capabilities with the skills learned through his Master's in Communication and Leadership Studies from Gonzaga University and a Bachelors in Interpersonal and Organizational Communication from Boise State University. Justin's experience teaching various collegiate level communication courses equips him with skills crucial for developing and training new and exciting curriculum. His experience as a mediator in small claims and eviction help with the diverse mediation cases that we get here at IMS. His background in public speaking, education, and conflict management, directly supports IMS's core services. Justin's leadership skills, honed through the Marine Corps, higher education and professional life can be applied to mentoring mediators and representing IMS at the highest levels.
Fun fact: Justin gained a love for soccer in his adult life and is now a grassroots certified soccer coach through USA Soccer. Justin also proudly claims the title of Soccer dad. Justin is located at: 1441 29th Street, Suite 120, West Des Moines, IA 50266 [email protected] 515-331-8081 |
Matt DeardeuffAs the Agricultural Specialist, Matt plays a pivotal role overseeing agricultural mediation and facilitation case management across Iowa’s 99 counties. Previously, he invested six years as an IMS foreclosure prevention counselor during the housing crisis, a role in which he developed a wealth of hands-on experience. Moreover, Matt's extensive agricultural background, combined with his prowess in financial planning, has seen him successfully mediate numerous agricultural cases and guide families through the complex task of farm succession planning.
In 2023, Matt transitioned to a full-time role with IMS, lending his substantial knowledge and experience to help parties through the intricate processes tied to agricultural mediation and facilitation efforts across the state of Iowa. Fun Fact: Matt is an avid outdoorsman, who loves to hunt, fish and forage for mushrooms. Matt is also an assistant trap shooting coach for Charles City, Nashua Plainfield, Rudd Rockford Marble Rock. Matt is located at: 1415 S. Monroe, Mason City, Iowa 50401 [email protected] 641-423-4322 |
Emily VondrakAs the Administrative Specialist for Iowa Mediation Service, Emily helps support the team to ensure the office runs smoothly and efficiently. Having grown up moving all around the United States, Emily is adept at adapting to any changes and new environments, a skill that proves invaluable in her role. She receives and processes all incoming mandatory case requests, following established protocols. With a background in management and scheduling, she manages filing systems, creates essential documents, and efficiently schedules and tracks appointments. Emily organized the company library and catalogs all book reports and training materials. With a commitment to excellence and a passion for organization, Emily ensures that Iowa Mediation Service operates seamlessly by supporting both the team and our clients with professionalism and dedication.
Fun Fact: Emily loves food! She has tried very different cuisines from every state she’s lived in and she’s always on the lookout for new and exciting dishes to try! Emily is located at: 1441 29th Street, Suite 120, West Des Moines, IA 50266 [email protected] 515-331-8081 |
COnsultants and Contractors
IMS works with independent practitioners to further uphold its core pillars and fulfill its mission.
Board of Directors and Advisors
IMS governs its vision with volunteer members from the community.
President: Teri Mundell
Retired Program Manager, Polk County Attorney's Restorative Justice Center
Treasurer: Bob Klocke
Retired Chief Credit Officer with First Citizens Bank
Secretary: Ronnette Vondrak
Community Resources Manager with Iowa Farm Bureau Federation
Member-at-Large: Brian Neumayer. J.D.
Attorney at Law with Nationwide Insurance
Member-at-Large: Brian Gossling
Farm Loan Program Director with Iowa Farm Service Agency
Attorney Advisor: Steven Wandro. J.D.
Attorney at Law with Wandro & Associates
Retired Program Manager, Polk County Attorney's Restorative Justice Center
Treasurer: Bob Klocke
Retired Chief Credit Officer with First Citizens Bank
Secretary: Ronnette Vondrak
Community Resources Manager with Iowa Farm Bureau Federation
Member-at-Large: Brian Neumayer. J.D.
Attorney at Law with Nationwide Insurance
Member-at-Large: Brian Gossling
Farm Loan Program Director with Iowa Farm Service Agency
Attorney Advisor: Steven Wandro. J.D.
Attorney at Law with Wandro & Associates