Although a certain amount of conflict occurs in
our lives, few of us are very comfortable with it. We've
been taught that "conflict is bad" and so our inclination
is to avoid it, do nothing, and hope it goes away. If
conflict intenifies, we pay lawyers and the courts to proclaim
us either a "winner" or "loser."
At the Iowa Mediation Service, we believe there
is another alternative: mediation. Mediation occurs when
a neutral third-party assists two or more people in working
through their conflicts. Costs are minimal; risks are
low. The goal of the process is to find solutions, not
lay blame.
Give us a try. You have little to lose.
And you may gain a lot.
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- Neither party is blamed
- Participants create and are responsible for their own agreements.
- Each party negotiates the changes necessary to resolve the
conflict.
- Participants are responsible for the implementation of the
outcome.
- Feelings, facts, and behaviors are considered and communicated
with the help of a trained, neutral mediator.
- All information about the case is kept confidential.
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Trained mediators listen carefully
to both sides. They:
Create a safe environment that allows
parties to interact.
Clarify points of agreement and disagreement.
Help identify new options.
Define the facts of the conflict and
the emotions associated with those facts.
Structure the communications between
the parties.
Draw up a tentative agreement between
the parties.
Fees: Each attending party is charged an hourly
fee on a sliding scale. |