Information on Iowa Mediation
Service’s Mortgage Mediation Program
On Sept. 11th, 2007, The
Iowa Attorney General’s Office and
Iowa Mediation Service (IMS) announced a
joint program to work with borrowers and lenders dealing with
mortgage, refinancing, and foreclosure concerns. Mediation,
a process where parties meet with a neutral third party mediator
and look for win/win solutions, will be offered to any borrowers
and lenders who wish to participate. This is a voluntary program.
If you are a borrower or a lender and wish
to request mediation, please fill out a Request
for Voluntary Mediation Form and return it to:
Iowa Mediation Service
1025 Ashworth Road, Suite 504
West Des Moines, IA 50265
Also available is a release
allowing Iowa Mediation Service to discuss
issues with mortgage lenders (see
link). Any individual requesting help with mortgage issues
must submit this release with
We will process each request and schedule
mediation sessions for participants.
Iowa Mediation Service is
a non-profit organization, serving Iowans since 1985. We have
offices in West Des Moines, Spencer, Mason City, Creston,
and Cedar Rapids.
If you have questions regarding this process,
please call 1-877-622-4866 from 8:30 a.m. to 5 p.m. Central
Time, Monday through Friday.